Privacy Policy
1. Controller
ENGRANAJE SUPERIOR S.L., NIF B16426272, CL Manuel de Falla 3, 4 C II, 03581 Pla Parcial Platja, Alicante, Spain. Email: legal@talkplace.es.
2. What data may be processed
Depending on the site’s functions: contact details, account data, communications and requests, user opinions and materials, technical data and IP address, security logs, information about cookie consent, contractual and payment data, and other data provided voluntarily. The actual list must correspond to the functions that are really operational.
3. Purposes
Operation of the site and account, responding to communications, performance of contracts, moderation, handling corrections and notifications of illegal content, security, abuse prevention, compliance with legal obligations, analytics, and advertising where the necessary consent exists.
4. Legal bases
Depending on the purpose: performance of a contract, legal obligation, legitimate interest, or consent. The legal basis is determined separately for each actual operation.
5. Recipients and processors
Providers of hosting, CDN, email, CMP, analytics, abuse protection, maps, advertising, and AI services may be engaged. The up-to-date list must correspond to the infrastructure and contracts actually used.
6. International transfers
If data is processed outside the EEA, an admissible transfer mechanism consistent with the actual situation is applied: an adequacy decision, standard contractual clauses, or another legal mechanism.
7. Retention periods
Data is retained for no longer than necessary for the relevant purpose and is subsequently deleted or, where required by law, blocked for the period during which legal liability may arise.
Guidance: ordinary contact communications are actively retained for up to 1 year; correction materials and evidence, until the case is closed and subsequently for the applicable period; moderation decisions and notifications under the DSA, until closure and subsequently for the applicable period; general security logs and IP addresses, generally for up to 6 months, unless an incident requires longer retention; contractual, payment, and accounting data, for the periods established by law; account data, while the account is active and subsequently for the necessary blocking period.
8. Rights
In the cases provided by law, the user may request access, rectification, erasure, restriction of processing, and portability, object to processing, and withdraw consent. Contact: legal@talkplace.es. The user may also contact the AEPD.
9. Minors
If a function is based on a minor’s consent, the age requirements of Spanish law and the necessary rules on the participation of a legal representative apply.
10. Photographs of public spaces
TalkPlace may create photographs of public spaces to document the urban environment. When publishing them, measures are taken to minimise unnecessary identification of people and vehicles. Originals may have more limited access than public versions.
11. Security
The operator applies reasonable technical and organisational protection measures and an incident-response procedure.
12. Cookies
More information — Cookie Policy. The settings for non-essential cookies can be changed through the permanent “Cookie settings” link in the footer.
13. Changes
The policy is updated when processes, services, or legislation change. The date of the current version is stated on the page.
Cookie Policy
1. What cookies are
Cookies and similar technologies allow the site to store or read information on the user’s device. The purpose depends on the specific technology and its provider.
2. Necessary technologies
Technologies strictly necessary for the operation of a function requested by the user may be used within the limits permitted by law.
3. Non-essential technologies
Analytics, advertising, and other non-essential cookies and technologies are activated only after the relevant consent has been obtained, where it is required.
4. First layer of the banner
The user is simultaneously offered clear options: “Accept all”, “Reject all”, and “Configure”. Acceptance and rejection must not be artificially differentiated in visibility or require a substantially different number of actions.
5. Settings
The user may choose purpose categories and later modify or withdraw the decision through the permanent “Cookie settings” link in the footer.
6. Actual list
Before launch, an actual table of technologies must be published: name, provider, first-party or third-party status, purpose, category, duration, and provider information where applicable. Non-existent services must not be included, and technologies that are actually active must not be hidden.
7. Third-party services
Google Analytics, Google Maps, reCAPTCHA, Meta Pixel, Google Ads, Cloudflare, WordPress plugins, and other services are classified according to their actual technical operation. The service name alone does not automatically make all its technologies necessary.
8. Proof of consent
Where consent is required, the operator retains enough information to demonstrate the fact and content of the user’s choice, including the applicable version of the settings and the time of the choice.
9. New consent
Consent is requested again when purposes or providers change substantially and in other cases required by applicable rules. The frequency must be aligned with the current recommendations of the AEPD.